ARTICLE | 5 MIN READ The Best CRM Software for Manufacturing Learn how a CRM system can help your manufacturing company grow. Some CRM systems offer specialized features for industries such as manufacturing. If you’re in the market for a new customer [...]
ARTICLE | 5 MIN READ Top Tips for Choosing & Implementing New Software Easy tips and tricks to navigate your next software purchase and implementation. Whether you’re considering an expense management tool for your employees or a completely new ERP or CRM [...]
ARTICLE | 5 MIN READ What to Look for in a Microsoft CRM Consulting Partner Find out how Cargas can make your software implementation painless. Why Do I Need a Microsoft Consulting Partner? Microsoft offers a vast array of solutions for every [...]
COMPARISON | 5 MIN READ Microsoft Dynamics 365 Marketing vs. ClickDimensions Let’s figure out which marketing tool best fits your business. Businesses using Microsoft Dynamics 365 have various integrative tools at their fingertips for every area, from sales to marketing to customer [...]
CASE STUDY Benchmark Construction Benchmark Construction specializes in building properties for organizations in the commercial, healthcare, higher education, and senior living industries. For more than 35 years, this Lancaster-based company has offered expertise in construction, project management, quality assurance, and sustainability. Construction Business property construction services [...]
ARTICLE | 5 MIN READ Planning for a Microsoft Dynamics 365 CRM Implementation See how our six-step process makes CRM implementation a breeze. At Cargas, we’ve seen companies significantly cut costs and boost profits by minimizing manual effort and putting relevant data [...]
REVIEW | 5 MIN READ Microsoft Dynamics 365 CRM Review: The Pros and Cons of Microsoft Dynamics 365 Is Dynamics CRM the best-choice CRM for your business? TABLE OF CONTENTS Microsoft Dynamics 365 CRM is a comprehensive solution for [...]
ARTICLE | 5 MIN READ The Latest Sales and Marketing Features for Microsoft Dynamics 365 CRM Learn more about the features coming to your Microsoft Dynamics 365 solution. Microsoft releases two updates per year for its Dynamics 365 applications that include plenty [...]
ARTICLE | 5 MIN READ The Benefits of Using Power BI with Dynamics 365 CRM What is Power BI, and how can you pair it with your Microsoft solutions? To make informed decisions that improve sales and profitability, you need data-driven insights [...]
MICROSOFT | 9 MIN READ Why Microsoft CRM? The Advantages of Dynamics 365 What features come with Microsoft's CRM software, and how can it benefit my business? TABLE OF CONTENTS Dynamics 365 CRM offers growing and mid-market organizations a powerful [...]
CASE STUDY Flagger Force Flagger Force provides professional traffic control services for clients in mainly the utility and construction industries. With the company’s traffic control specialists managing traffic, its clients’ workers can concentrate on what they need to accomplish on or nearby the roadway. Its services enable clients to devote more [...]
Microsoft Dynamics CRM On-Premise vs. Online Dynamics 365 CRM is a collection of applications on the Microsoft platform. Since the 2003 release of version 1.0, Dynamics 365 CRM has transformed sales, marketing, and customer service operations for thousands of businesses. Deployment OptionsAs of 2018, Microsoft offers an online [...]
CASE STUDY American Crane & Equipment Corporation (ACECO) American Crane & Equipment Corporation (ACECO) is a leading manufacturer of cranes, hoists, and other material handling equipment. The company also produces components and parts for standard, custom, and nuclear applications. With three plants having a combined capacity of 226,000 square feet of [...]
CASE STUDY Global Technology Company This Cargas customer is a leading global technology integrator serving a range of customers across multiple industries. By providing cutting-edge technology solutions and services to help businesses achieve their goals, this company has earned the trust of customers around the world and become a certified partner [...]
What is Microsoft Dynamics? Microsoft Dynamics is Microsoft’s collection of legacy, on-premise enterprise resource planning (ERP) and customer relationship management (CRM) products. Cloud alternatives have replaced many of these solutions in recent years, but Microsoft still supports a handful of them. Read on to learn about the history of these products and how [...]
The Latest Sales and Marketing Features for Microsoft Dynamics 365 CRM Microsoft releases two updates per year for its Dynamics 365 applications that include plenty of new features and user experience enhancements. We’ve broken down from the Microsoft Wave 2 Release Update document to detail the most important features coming to [...]
The Top Two SugarCRM Alternatives Did you know that more than 50,000 businesses around the world use a SugarCRM application? Sugar Sell, Sugar Market, and Sugar Serve are affordable solutions with basic sales, marketing, and customer service capabilities that bolster any small business. However, even with multiple tiers with varied functionality, [...]
CASE STUDY Lydall, Inc. Lydall, Inc. is a New York Stock Exchange-listed company, headquartered in Manchester, Connecticut, with global manufacturing operations producing specialty engineered products for the thermal/acoustical and filtration/separation markets. For more information, visit lydall.com. Lydall is a registered trademark of Lydall, Inc. in the U.S. and other countries. [...]
What Is Dynamics 365 Sales? Microsoft’s Sales module is one of the most popular options within the Dynamics 365 CRM suite. By creating a centralized data hub and simplifying sales pipeline analysis, Dynamics 365 Sales helps businesses make smarter and faster decisions. What You'll Manage Leads [...]
What Is the Microsoft Power Platform? Microsoft’s Power Platform puts business intelligence, app development, and connectivity software at your fingertips. Your team will save time by automating tasks, gain better insights by drilling down into data, and build virtual agents that cater to your unique operational processes. What [...]
What Is Dynamics 365 Project Operations? Microsoft Dynamics 365 Project Operations keeps your team connected and up-to-date as you manage multiple projects with various requirements. This solution helps you understand which teammates are involved with a given project, how much progress you’ve made, and whether you’ve got the resources and [...]
What Is Dynamics 365 Field Service? Microsoft Dynamics 365 Field Service lets you automate and streamline service work. With its unique filtering and dashboards, you can quickly diagnose the problem, schedule a technician, and come to a resolution. What You'll Manage Scheduling, Routing, and Dispatching Work [...]
What Is Dynamics 365 Customer Service? Microsoft Dynamics 365 Customer Service connects your customers with the support resources they need. The software aims to make multiple customer cases more manageable through an omnichannel approach. If you’re in the market for customer service software that will boost your productivity and efficiency, [...]
What Is Dynamics 365 Marketing? Microsoft Dynamics 365 Marketing helps your business automate marketing tasks, from nurturing leads to improving the effectiveness of your campaigns. The software implements a customer journey philosophy, which means Dynamics 365 Marketing looks at the big picture of where your leads come from, where they [...]
New Sales Features for Microsoft Dynamics 365 CRM Since launching in 2016, Microsoft Dynamics 365 has introduced countless CRM features for its Sales, Marketing, Customer Service, Field Service, and Project Operations modules. It can be challenging to keep track of each feature, which is why we’ve listed the latest and greatest [...]