Manufacturing CRM Software
Solutions to Manage Manufacturing Sales, Marketing & Customer Service
Sales, marketing, and customer service teams go beyond the shop floor to manage complex buying cycles, track key accounts, and contribute to manufacturing business growth. To support these teams and the overall business, manufacturers need customer relationship management (CRM) software that automates key processes and keeps customers coming back.
Addressing Manufacturing Challenges
CRM solutions empower manufacturing businesses with workflow automations for quoting, forecasting, customer acquisition, and ongoing support.
Unified Customer Data
Brings together and manages real-time data from across the business, including opportunities, accounts, quotes, territories, and more.
Sales Territory Management
Segments sales territories into more manageable components to keep sales fleet operations balanced and customer needs met.
Sales Forecasting
Reviews historical sales data to track purchase trends and recognize patterns in customer behavior.
Workflow Automation
Automates sales, marketing, and service workflows to save time, reduce data entry errors, and empower decision-making.
Marketing Segmentation
Manages content creation and distribution to ensure the right messages deploy on the right channels to reach target audiences.
Customer Support Management
Orchestrates customer support with automatic ticket routing, self-service tools, and expertise recognition.
Our Industry Solutions & Features
Cargas offers leading software solutions to help manufacturing companies and their leadership teams overcome their most daunting challenges and roadblocks.
Salesforce
Salesforce CRM is a suite of connected apps that work together to provide an all-in-one platform for your sales, marketing, and service teams. Together, Salesforce CRM’s modules—or “clouds”—unify data to give a complete view of each customer account and make it easier to attract, sell to, and support customers.
How Lydall’s Sales Team Boosts Efficiency World-Wide with Microsoft Dynamics 365 CRM for Manufacturing
As a global manufacturer of thermal/acoustical and filtration/separation products, Lydall, Inc. needed a way to more effectively coordinate the efforts of its worldwide sales and engineering teams. After investing in Dynamics 365 CRM, Lydall overcame language barriers and multi-location disparities to improve customer service and maximize sales.
“With Dynamics 365 CRM, we have a complete customer picture that helps us to provide better service.”— Mario Mugrace, Senior Network Engineer, Lydall, Inc.
Explore Our Manufacturing Industry Resources
Manufacturing Industry Articles
Check out our blog for helpful information about technology and software relevant to companies like yours.
The Best CRM for Manufacturing
Learn about the top CRM solutions for manufacturing and discover the best fit for your business.
HubSpot vs. Salesforce
HubSpot vs Salesforce goes head-to-head on pricing, features, integrations, and ease of use—unlock our comparison guide to see which CRM is the best fit for your manufacturing team.
Let’s Chat
With expertise in implementing and integrating software solutions, Cargas helps manufacturers of all sizes and in all industries. We look forward to discussing your needs and determining which solutions will enable you to maximize your operational efficiency and achieve your business goals.