I love shopping. Ok, that is a lie, but I do love the simplicity of one-stop shopping. Getting my groceries, cleaning supplies, paper products, and new 55” HDTV from one store makes life a little easier, if not a little more enjoyable. In Microsoft Dynamics CRM, having one location to see all my activities, leads, [...]
By Dave Packard – Cargas CRM Consultant Of all the new features in CRM 2013 the one that is quickly becoming my favorite is the Business Rule functionality. When I first started trying a few Business Rules I could see how they could be useful but they seemed rather limited. But the more I work [...]
By Dave Packard – Cargas CRM Consultant With the dawn of Microsoft Dynamics CRM 2013 came the release of Microsoft’s own apps for CRM. There is one for smartphones and one for tablets. And while apps are nothing new for Dynamics CRM, since Resco and CWR are third party ISVs who have had robust apps [...]