What Does This Mean To Me? Do I Have to Make a Change Now?
For starters, there is no immediate action required! Initially, CRM customers won’t have to do anything and Microsoft has committed to continuing to develop and support Dynamics GP at least through 2021 and beyond.
As a CRM customer, after November 1, you’ll have the same software as you currently have, but your licensing arrangement will change when your renewal date arrives. “CRM” will be shown by another name on your invoice, but you won’t experience a change in how the product functions.
Will your price change? That depends on your circumstances. At Cargas we invite you to contact us about assessing your needs and determining the costs. In some cases, businesses’ licensing fees may increase while providing more value. In other cases, the licensing costs may decrease.
There will also be a change in the billing and payment process. Customers will now be able to buy Dynamics 365 direct from Cargas. Before, they had to go through Microsoft directly. That’s a change that will simplify and streamline your processes, because you will have just one place—Cargas—to turn to for software licensing and support.
Although these changes won’t have any significant effects immediately, we’re encouraging customers to consider where their businesses are headed in three to five years. With more software moving to cloud-based services accessed on an as-needed basis, it’s important to anticipate your business’s needs and evaluate the solutions that are available. Cargas can help you review the changes that are happening in the software market and identify what strategy will make sense for you in the next few years.
Please contact Cargas if you have questions or would like to discuss how the launch of Microsoft Dynamics 365 will impact your business.