Integration-Ready vs. Suite-Focused

Salesforce Sales Cloud is perfect for large organizations with many solutions across different departments. Salesforce Sales Cloud’s open API  creates powerful integration capabilities, allowing the software to connect with solutions from countless other providers. These integrations make it easy for sales teams to share up-to-the-minute data across the organization, even when departments use software by different developers. 

As the name implies, Oracle NetSuite advertises its software as a business suite. Oracle NetSuite solutions work most effectively with one another. While third-party integrations are possible, the effectiveness varies. Thankfully, Oracle NetSuite offers a range of software for ERP, CRM, finance, and e-commerce needs, among others. With Oracle NetSuite, companies can house all of their data in one synchronous environment.  

Developer Community vs. Out-of-the-Box Functionality

Oracle NetSuite’s CRM offers plenty of depth for companies with generalized needs. However, organizations with specialized needs might want to check out the many Salesforce Sales Cloud add-ons in the AppExchange marketplace. 

Salesforce prides itself on its robust developer community. Developers can make the most of Salesforce’s open API to create custom add-ons for their business needs and share creations publicly on the AppExchange marketplace. Salesforce Sales Cloud is pretty powerful on its own, but the ability to customize the software in just a few clicks makes it even more appealing. 

Oracle NetSuite fleshes out its CRM software with plenty of deep functionality. With an implementation timeline of three to six months and only one tier option, Oracle NetSuite is intended to deploy with all of the features your team needs. As such, it’s better for companies with general CRM needs than companies that want more customization. 

Price

Cost is an important consideration when looking at new software solutions. Salesforce Sales Cloud costs less than Oracle NetSuite CRM, but Oracle NetSuite’s solution comes with more features up-front. 

Salesforce Sales Cloud is built for integrations, and its cost reflects this. The base price is quite affordable, but companies that require customization will have to pay more for the special features they need. It’s best to consult with a Salesforce partner to determine an accurate cost based on your budget. 

Oracle NetSuite’s solutions are often more costly than others on the market, but these solutions are packed with deep functionality. The cost covers the software’s CRM capabilities, limiting the need for customizations and add-ons.  

Sum It Up

Salesforce Sales Cloud is a flexible CRM solution that integrates with countless third-party solutions and add-ons. Its price varies on the level of customization your company requires, but its additional modules will satisfy the unique needs of all sorts of organizations. 

Oracle NetSuite’s CRM solution is a robust option with deep functionality for sales and marketing teams. While the software has a high sticker price, that cost covers all of the capabilities that most businesses need.  

At Cargas, our expert consulting team specializes in CRM solutions, including Salesforce Sales Cloud. If you’re trying to understand whether or not Salesforce is a good fit for your business, we’d love to help. Let’s connect to talk about your needs and what you’re looking for in a software solution.