CASE STUDY

Blue Mountain Resort

Blue Mountain Resort is home to 164 acres of skiable terrain and boasts the highest vertical drop in the state at 1,082 feet. In addition to the 39 ski trails, 16 lifts, and 39 tubing lanes, Blue Mountain maintains a full-service mountain top restaurant, 24 downhill mountain biking trails, three disc golf courses, four ropes courses, and three outdoor laser tag fields. The resort also hosts weddings, corporate meetings, teambuilding, and special events throughout the year, making it a true four-season resort.

At-A-Glance Results

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Hours Saved Weekly
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Remote Access Via the Cloud
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Integration-Friendly Accounting Solution

Client Snapshot

Industry:

Hospitality

Business:

Recreation

Locations:

Pennsylvania

The Challenge

Time-consuming manual accounting processes stood in the way of timely business intelligence.

Manual Data Entry

Blue Mountain Resort’s old accounting software required manual data entry, which took valuable time out of the four-person team’s day.

Siloed Software

Without the ability to integrate with other solutions, Blue Mountain Resort’s accounting software was separate from the rest of the organization’s tools and data.

Rising Labor Costs

Poor visibility into labor allocation led to rising labor costs for Blue Mountain Resort.

Poor Accessibility Across Teams

Because Blue Mountain Resort’s accounting system was siloed, sharing data with managers and executives was a time-consuming process.

The Solution

Blue Mountain Resort elevated efficiency and reduced labor costs with Sage Intacct accounting software.

Automated Data Systems

Sage Intacct automatically pulls data from invoices and other sales documents to save time and reduce errors.

Best-in-Class Integrations

As a best-in-class solution, Sage Intacct seamlessly integrates with other software used at Blue Mountain Resort, including the organization’s payroll application.

Improved Employee Scheduling

Managers can schedule staff more effectively by accessing Sage Intacct’s historic data, such as hours worked per employee and visitors per day.

Real-Time Data Access

With Sage Intacct, Blue Mountain Resort’s accounting team can easily share up-to-the-minute financial data across the organization.

Implementation

Cargas led a guided Sage Intacct implementation in 2018 to empower Blue Mountain Resort with cloud-based, deep accounting functionality and integrations to other solutions in the team’s tech stack.

1: Discovery & Requirements Planning

In 2018, the Blue Mountain Resort team knew it was time to replace its outdated accounting system with a solution that could automate tasks and provide better business intelligence. 

"We were looking for a cloud solution with a strong API for integrations with our other systems," said CFO David Deal. "We wanted to take advantage of the new technologies that have been developed without constantly maintaining the software or a server. Also, we were looking for a solution that offered reporting features that were easy to use and would seamlessly deliver information to profit loss center managers." 

After reviewing several options, they decided that Sage Intacct had the capabilities Blue Mountain Resort needed. They met with Cargas Systems for an initial demo. 

"We felt comfortable with the Cargas team and how they described the process. In checking references, we found that everyone spoke highly of Cargas," shared Deal. 

2: Implementation and Customization

The implementation launched in June 2018 and was up and running by August 1.  

"It was a two-month process, which may sound like a long time, but there were a lot of moving parts," explained John Jaques, Controller at Blue Mountain Resort. "That time allowed us to learn the system. Cargas didn't just implement it and leave us to figure it out for ourselves. They taught us how to use the solution so that when it was live, we could take advantage of its benefits immediately." 

Blue Mountain Resort already used a payroll system that the team planned to keep, and Cargas was able to ensure the payroll software integrated seamlessly with Blue Mountain Resort's new accounting system.  

"It allows us to pay closer attention to labor expenses," explained Jaques. "For example, we can get metrics about hours worked by employees by the number of visitors on any day, which helps managers schedule their staff more effectively and cost-efficiently." 

Results & Impact

Sage Intacct improved efficiency and visibility with connected systems, automated workflows, and anytime access to critical business data.

Time Savings with Automation

Blue Mountain Resort saves hours each week by automatically syncing data between accounting software and other systems.

Full Cloud Functionality

When poor weather or flexible scheduling is needed, Blue Mountain Resort’s team can access data wherever they are.

Platform Integrations

Sage Intacct integrates with applications such as Blue Mountain Resort’s payroll software to collect and analyze labor expense data.

“Cargas’s level of professionalism is now the bar that we set going into any implementation that we do. I’ve personally been a part of between six to eight implementations, and no other software partner has come close to matching the quality of the Cargas experience”

— John Jaques, Controller, Blue Mountain Resort

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