ARTICLE | 5 MIN READ How Microsoft Dynamics 365 CRM and Outlook Empower Sales Teams By connecting Microsoft solutions, you can unlock your software environment’s full potential. Microsoft Dynamics 365 CRM offers organizations powerful tools to streamline sales efforts. A Microsoft CRM [...]
CRM SOFTWARE | 8 MIN READ The 7 Best CRM Software in 2026 Curated list of the best manufacturing CRM software ranked for sales, marketing, customer service, and account management. TABLE OF CONTENTS Looking for the best CRM software for [...]
ARTICLE | 5 MIN READ Top Tips for Choosing & Implementing New Software Easy tips and tricks to navigate your next software purchase and implementation. Whether you’re considering an expense management tool for your employees or a completely new ERP or CRM [...]
ARTICLE | 5 MIN READ The Benefits of Working with a Dynamics 365 CRM Partner Microsoft focuses on developing Dynamics 365 CRM and offering software support. Additional services are handled by Dynamics 365 CRM partners from Microsoft’s network of resellers. TABLE OF CONTENTS [...]
COMPARISON | 5 MIN READ Microsoft Dynamics 365 Marketing vs. ClickDimensions Let’s figure out which marketing tool best fits your business. Businesses using Microsoft Dynamics 365 have various integrative tools at their fingertips for every area, from sales to marketing to customer [...]
CASE STUDY Benchmark Construction Benchmark Construction specializes in building properties for organizations in the commercial, healthcare, higher education, and senior living industries. For more than 35 years, this Lancaster-based company has offered expertise in construction, project management, quality assurance, and sustainability. Construction Business property construction services [...]
ARTICLE | 5 MIN READ The Benefits of Using Power BI with Dynamics 365 CRM What is Power BI, and how can you pair it with your Microsoft solutions? To make informed decisions that improve sales and profitability, you need data-driven insights [...]
CASE STUDY Flagger Force Flagger Force provides professional traffic control services for clients in mainly the utility and construction industries. With the company’s traffic control specialists managing traffic, its clients’ workers can concentrate on what they need to accomplish on or nearby the roadway. Its services enable clients to devote more [...]
Microsoft Dynamics CRM On-Premise vs. Online Dynamics 365 CRM is a collection of applications on the Microsoft platform. Since the 2003 release of version 1.0, Dynamics 365 CRM has transformed sales, marketing, and customer service operations for thousands of businesses. Deployment OptionsAs of 2018, Microsoft offers an online [...]
CASE STUDY American Crane & Equipment Corporation (ACECO) American Crane & Equipment Corporation (ACECO) is a prominent manufacturer of cranes, hoists, and material handling equipment, including components for various applications. With three facilities totaling 226,000 square feet and a lifting capacity of 150 tons, ACECO caters to diverse industries such as [...]
What is Microsoft Dynamics? Microsoft Dynamics is Microsoft’s collection of legacy, on-premise enterprise resource planning (ERP) and customer relationship management (CRM) products. Cloud alternatives have replaced many of these solutions in recent years, but Microsoft still supports a handful of them. Read on to learn about the history of these products and how [...]
CASE STUDY Lydall, Inc. Lydall, Inc. is a New York Stock Exchange-listed company, headquartered in Manchester, Connecticut, with global manufacturing operations producing specialty engineered products for the thermal/acoustical and filtration/separation markets. For more information, visit lydall.com. Lydall is a registered trademark of Lydall, Inc. in the U.S. and other countries. [...]
CASE STUDY Community First Fund Community First Fund (Community First) is a non-profit Community Development Financial Institution (CDFI) based in south-central and south-east Pennsylvania. Community First provides financing and resources for low-income communities to help them build economic opportunities for themselves, their families, and their neighbors. Since 1992, Community First has [...]
CASE STUDY Pennsylvania Association for the Blind Pennsylvania Association for the Blind (PAB) and its member agencies bring innovative programs and resources to communities across Pennsylvania to help people with vision impairment. The nonprofit organization serves over 4,000 adults and screens/educates over 75,000 preschool children in local communities throughout PA each [...]
CASE STUDY Triose Established in 1999, TRIOSE has earned accolades as a third-party logistics partner to the healthcare industry. The Wyomissing, PA organization delivers freight in, out, and within a health system to meet providers’ and patients’ needs. The TRIOSE solutions help healthcare organizations lower their supply chain costs. TRIOSE has [...]
CASE STUDY Wilson Oil & Propane Wilson Oil & Propane, a full-service and family-owned company, provides residential heating oil, residential and business propane, and HVAC services to Pennsylvania’s Delaware Valley, New Castle County in Delaware, and Gloucester and Salem Counties in New Jersey. At-A-Glance [...]
CASE STUDY Economic Development Company of Lancaster County Economic Development Company of Lancaster County (EDC) has been supporting the success of the local business community since 1960. Promoting business development and expansion, the private, nonprofit organization assists companies of all sizes with everything from site location to financing. Partnering with other [...]
Introducing Cargas' New Vice President of the CRM Business Unit Lancaster, Pennsylvania – September 14, 2020 – Cargas is pleased to announce a new management hire to support the company’s CRM business unit, dedicated to the resale, implementation, and support of Microsoft Dynamics 365 CRM and future CRM and marketing automation products. This hire is [...]
ERP vs. CRM: Which Solution Does My Business Need? It may be easy to see that your company could benefit from a system that streamlines processes. But knowing which type of system—ERP vs. CRM—may not be crystal clear. To some level, ERP and CRM software address similar challenges. But each has [...]
Highland Tank Gives Its Sales Team Remote Access to Critical Sales Data with Microsoft Dynamics 365 CRM Customer: Highland Tank Location: Stoystown, PA Solution: Microsoft Dynamics 365 CRM with Microsoft Applications Stack Highland Tank & Manufacturing Company, Inc., established in 1946, manufactures steel storage tank products [...]
HR Pharmaceuticals, Inc. Manages Mega Amounts of Data with Microsoft Dynamics CRM & Custom Software Customer: HR Pharmaceuticals, Inc. Location: York, PA Solution: Microsoft Dynamics 365 CRM and Custom Sales Acceleration System HR Pharmaceuticals, Inc. (HR®) is a leading supplier of personal care, consumer, and medical supply products. [...]
Brentwood Industries Automates Sales Processes with Microsoft Dynamics 365 CRM Customer: Brentwood Industries, Inc. Location: Reading, PA Solution: Microsoft Dynamics 365 CRM Brentwood was founded as a thermoformer in 1965, but their willingness to take on any project to meet their customers’ needs has led to [...]
Customer: Strong Spas Location: Northumberland, PA Solution: Cargas Software Evaluation & Project Management Services Strong Spas is one of the largest hot tub manufacturers in the world, but their business is not just about selling products. It’s about offering customers tranquility, well-being, and an opportunity to connect [...]
Since CRM 2015 UR1 you have the option to customize the look and feel of your Microsoft CRM system to include your company colors and logos by creating a Theme. To create a new Theme go to SETTINGS > CUSTOMIZATIONS > THEMES. Click on NEW: Give the Theme a name and add the Hex Code [...]
Keystone Novelties Increases Sales Sites by 47% and Eliminates Excel Spreadsheets with Microsoft Dynamics 365 CRM Customer: Keystone Novelties Location: Lancaster, PA Solution: Microsoft Dynamics 365 CRM In 2012, Jack May (Managing Director) and his partner acquired Keystone Novelties, LLC, a leading Pennsylvania seller of fireworks. Formerly a division of [...]