ERP software handles inventory, operations, accounting, and so much more for businesses across many industries. In addition to an ERP solution, your company may also have an online storefront that you use to sell directly to consumers and vendors. E-commerce allows customers to research products and make purchasing decisions on their own time, which increases their satisfaction and saves your team time. When you connect e-commerce tools to your ERP system, you can more easily track orders and inventory, forecast demand, and keep customers satisfied and coming back for more. 

These ERP-storefront app integrations provide a complete picture of your business, from how much stock you have to which items customers can’t get enough of. This data is centralized so everyone at your company can get a pulse check on how the business is doing. Plus, two-way, real-time data flow lets your team make quick business decisions and remain flexible with ever-changing customer demands.  

A Brand New Microsoft-Shopify Integration

Microsoft and Shopify have partnered on a powerful integration between Microsoft Dynamics 365 Business Central and Shopify. This integration is part of Shopify’s Global ERP Program, a new initiative that sees the e-commerce platform team up with the world’s leading ERP providers to create seamless two-way integrations between their solutions.  

The aim of this integration is threefold. Let’s look under the hood at all the exciting benefits you’ll get with the Microsoft Shopify integration. 

Stay Sales-Focused with the Business Central Shopify Connector

The integration between Business Central and Shopify encourages employees across multiple departments to remain sales-focused. Data offers a deeper look at all the factors impacting your bottom line, and the accessibility of this data means different departments can stay on the same page about urgent business needs and collective goals. 

If you run multiple storefronts, the Shopify integration for Business Central can track stock overall and at individual locations. Each shop has its own inventory and price lists, which you can drill down into and evaluate as needed. With this connection, your software serves as a central database for all your stock across the entire business. This means your customer service department can view product availability when chatting with customers, your sales team can track product trends, and your storefronts can collaborate to make sure stock is where it needs to be when your customers want it. 

Save Time and Eliminate Stress with the Business Central Shopify Connector

The new workflow automations and dashboards granted by the Shopify connector let your team spend less time entering data and more time evaluating it. You’ll get a clearer look at your current stock and upcoming needs. 

With constant variations in supply and demand, it’s essential to reduce stockouts as much as possible. Your team can get a real-time view of stock across all your shops and locations, place orders, and chart demands—all from one solution. 

Most importantly, the bi-directional synchronization between Shopify and Business Central means data across both solutions will be up-to-the-minute. This means data is more accurate. Your team can push customer info and sales orders from your commerce solution into your ERP, and they can move inventory from your ERP right back into the commerce software.  

This synchronization even works for multi-location businesses and fulfillments, so you can get a 360-view of current and future orders for individual Shopify storefronts. The connector can also manage multitier pricing structures, so your complex business needs will seem simpler than before. 

Make Better Business Decisions with the Business Central Shopify Connector

The Business Central Shopify connector keeps your data synchronized and your team organized. Its two-way communication improves your ability to make quick decisions about everything from individual sales to your overall business strategy.  

For example, your sales and accounting teams can view relevant data and easily share it with stakeholders and other decision-makers. This means your team can make important decisions in real-time. 

The Shopify connector will save your team time, from expediting customer inquiries to processing orders and returns more efficiently. That free time can be spent evaluating and implementing business strategies to gain new customers, provide care for current customers, streamline the sales process, and more.  

Does My Company Need a Shopify Integration with Dynamics 365 Business Central?

The new connection between Business Central and Shopify is a powerful tool for sales-driven businesses, particularly those dealing with multiple locations, currencies, and entities. If you want to accomplish any of the following, this integration might be for you: 

• View accurate, up-to-the-minute data across all your storefronts 
• Synchronize inventory information across your ERP and e-commerce software 
• Make faster business decisions based on accurate sales data  
• Save time and money with automated workflows that prioritize sales and customer experience