Software Learning Center
Everything you need to know to make a smart buying decision starts here.
SOFTWARE 101
Start your journey here. View our software basics articles, written by Cargas software specialists to help you make the right decision.
What is CRM Software?
ARTICLE | 5 MIN READ What Is CRM Software? Learn about Customer Relationship Management software and its role in your business. The acronym “CRM” stands for Customer Relationship Management, which is software built to manage sales, marketing, and customer service processes, including your relationships with potential and existing customers. CRM software solutions are available as cloud-based SaaS (Software as a Service) or on-premise systems. Salesforce, Microsoft Dynamics 365 CRM, HubSpot, Oracle NetSuite, SAP, and SugarCRM are popular CRM solutions. What Does a CRM Do? CRM software provides a centralized database for all your customer data to boost efficiency, increase revenue, and [...]
SOFTWARE REVIEWS
Salesforce Review: The Pros and Cons
REVIEW | 5 MIN READ Salesforce Review: The Pros and Cons A Closer Look at the CRM Giant’s Strengths and Weaknesses TABLE OF CONTENTS Salesforce is the world’s #1 customer relationship management (CRM) solution, but is it the right fit for your business? Our review includes feedback from real Salesforce CRM customers to help you understand what the software does and how it can help companies like yours. Our in-depth review report tells you everything you need to know about Salesforce, including [...]
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